This site is W3C XHTML 1.1 Strict and (CAST Bobby) WAI Level III compliant. It will look much better in a browser that supports web standards, but is somewhat accessible to most all web browsers and Internet devices.

  KEVIN CROTHERS
DigitalOcean Referral Badge
 
crothersk@gmail.com
linkedin.com/in/kevincrothers 
  INTRODUCTION
I have broad-based Information Systems/Technology experience with many communications and ERP systems and have a history of success for developing/leading technical conversions associated with corporate acquisitions and/or mergers. I enjoy building and optimizing electronic communications infrastructures and am skilled at fostering open communications and building cost-efficient, strong team environments. This allows me to optimize inter department work, especially with technical conversions, which is always well accepted by senior management and board of directors. Working within Financial and HR controls has required me to quickly understand problems and select appropriate resolution, take calculated risks, build consensus on concepts from key decision-makers, and grow my relationship-building and communication skills. This helps me meet budget goals and balancing Capital and SG&A dollars, balance multiple projects with competing priorities, and manage teams in environments of constant change. I work to have unquestioned personal integrity, which helps me handle sensitive/confidential issues in a tactful and diplomatic way, allowing me to maintain close communications in and outside my employer and to reach low-cost, high-return solutions.

  BIOGRAPHY
I began my career in 1987 with 3 years technical research for the Howard Hughes Medical Institute, where I built a computer-based laboratory management environment for parturition physiology research. I networked DOS and Windows286 data-collection clients to a DECVAX minicomputer data-depository, and then interfaced physiographs, IR spectrophotometers, balances, gas chromatographs, mixers and chillers, thermometers, and variac transformers to the clients. Nearly all testing and data-collection was done, hands-free. I gained experience with data communications, including the use of ARPANET messaging, and the operations and interfacing of laboratory instruments.

In 1991, I began work for Mississippi Department of Environmental Quality (DEQ) as Systems Manager for the Field Services Division - where I implemented the state's first digital Laboratory Information Management System (LIMS). In doing this, which required not only connecting many different analog and digital laboratory instruments to local computers, but heavy use of both LAN and WAN connectivity, I developed a keen interest in open (TCP/IP) network and applications connectivity.

In late 1993, I was asked to network and automate LDDS Communications (WorldCom) into the largest communications company in the world. So, with DEQ's LIMS 100% implemented and operational, I built DEQ a LIMS support and administration team and started with LDDS in 1994. LDDS grew quickly, with me leading the information technology and services consolidations/migrations for 61 acquisitions - including many small companies, but also WilTel, IDB WorldCom, MFS/UUNet, Brooks Fiber, GridNet, SkyTel, CompuServe, AOL Network Services, MCI, etc. - helping to build WorldCom, which owned/ran over 50% of the Internet. These acquisitions had platforms with their own: development/support staff, content, equipment, connectivity, and sometimes buildings for running their systems. I migrated these companies, consolidating and then decommissioning their environments to use the WorldCom Corporate Intranet, Internet, pre-sales Customer Extranet, e-Mail, Directory Services, Materiel Management, and HR System. This Consolidate:Decommission model saved WorldCom an estimated 74 million dollars over 8 years. Leading corporate communications for all these world-wide acquisitions helped me develop award winning and globally recognized websites, communications models, and the most heavily used intranet site in the world. And, from 1999-2001, I served as Vint Cerf's MCI-to-WorldCom applications connectivity advisor. In April 2002, an MCI-controlled board voted Bernie Ebbers, out of the company and I was laid off, two hours later.

I then worked for Health Management Associates for 1 year, preparing for an opportunity with First Choice Medical Supply (First Choice), where I: built a HIPAA-secure communications infrastructure; supported GE PACS networks, including public web and modality connectivity; designed and administered networking to 15 HMA sites; ported all doctor's privileges from paper to a LAMP web site to make HMA's first Physician's Privileges portal for nurses to find "who could do what to whom"; developed and implemented an MSDS Control portal; and built and ran shrinkdown.com for HMA's and YMCA's successful public weight loss program. But, most importantly, I implemented and provided regional administration for Pathways Materiel Management (PMM) to define and create private Internet-based extranet connectivity between McKESSON and HMA, allowing me to become familiar with the healthcare industry's two leading suppliers, which would end up being First Choice's biggest sources for new customers - McKESSON and Medline.

I joined *First Choice Medical Supply (now McKesson Medical-Surgical) in December, 2002, and was named CIO in June, 2003. Within my first few months at First Choice, I created and provided an Online Supply Center (OSC), a dynamic e-commerce environment for the eldercare industry and First Choice's gross revenue grew quickly. After 18 months, we had 500+ live accounts (Long Term Care, Home Care, Hospice, and DME) ordering through the OSC. By 2017, 5,000+ OSC accounts produced 80% of our gross revenue. These OSC sales, plus other trading partner sales (DSSi, Brightree, Liasion, etc.) totaled 98% of our gross revenue (<2% from tel/FAX). I trademarked FCMS™ as a wholesale distributorship and as CIO, I designed, implemented, and supported: all web, web to database, and ERP connectivity, development and administration; all infrastructure that connects distribution centers in 10 states using a Cisco-based physical/Wi-Fi data network; and all other associated technical work, including disaster recovery, telephone, EDI communications, and 100% migrating/converting/decommissioning all of First Choice to McKesson. And all my web deliverables for First Choice were 100% LAMP open source and approved as use-compliant by each resporg. *Acquired by Medical Specialties Distributors, LLC on December 07, 2016, and then acquired by McKESSON Medical-Surgical on June 01, 2018.

While at First Choice Medical Supply, I used BroadbandVoice/Fuse.Cloud and Netlink Voice MSP's from 2006 to 2020 for most all my infrastructure support and chose to spend some time working for each of them. I worked for Fuse.Cloud as Director of Sales Engineering for a year and am currently working for Netlink Voice as Director of Solutions Engineering.

  PREDICTIVE INDEX SURVEY

PI Survey - Kevin A Crothers

Summary of Predictive Index® Results


Name:   Kevin A. Crothers
Survey Date:   September 13, 2002
Report Date:   September 13, 2002


The results of the Predictive Index® survey should always be reviewed by a trained Predictive Index analyst. The PI Reporter® provides you with a brief overview of the results of the Predictive Index® and prompts you to consider many aspects of the results not contained in the overview. If you have not yet attended the Predictive Index® Management Workshop, please consult someone who has attended in order to complete the report.

Kevin is unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, he enjoys working with others and is lively, warm company.

A pleasant and extroverted person, Kevin is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. His congenial personality and friendly, interested attitude make him readily approachable. He gets along easily with a wide variety of people.

His drive is directed at working with and for others. He derives particular satisfaction from doing things for others, for the company, for his management, for the team and for the company's customers. Cooperative and willing, he can be a particularly effective teacher and communicator of the company's policies, programs, and systems.

Working at a faster-than-average pace, he is attentive to details and both quick and accurate in handling them. He is, however, too impatient to enjoy working with details as repetitive routine or as his primary responsibility.

Anxious to be sure that things are done exactly right, Kevin will follow-up carefully and closely if his work requires that he delegate details to others. When it is necessary for him to be critical, he will try to do that in a constructive, supportive manner. His sense of urgency and his sense of duty combine to make him actively concerned about the timeliness, as well as the correctness, of any work for which he is held responsible.

In general, Kevin is a cautious and careful person, respectful of company authority and traditions, a specialist who avoids risk and uncertainty by taking care to do things properly, working within the company's formal organizational structure.

MANAGEMENT STRATEGIES:

To maximize his effectiveness, productivity, and job satisfaction, consider providing Kevin with the following:
  • Clear, specific description of his job, with duties, responsibilities, and organizational relationships clearly defined

  • Opportunities to learn everything he needs to know about his job

  • Management that recognizes him as a valued member of the team and consistently provides him with leadership back-up and expertise as needed

  • General assurance of security, respect, and appreciation of his work

  • Opportunities for interaction with people

Copyright ® 1994-2002 by Praendex, Inc. All rights reserved.
  EXPERIENCE
May-2021 - Current
Flowood, MS        
Netlink Voice (currently hidden from display - using CSS)
May-2021 - Current
Flowood, MS        
Director of Solutions Engineering

Building smart solutions that optimize company operations, reducing duplication of data, code, and work.

Netlink Voice provided infrastructure support services for me while at FCMS, MSD, and McKesson, and I always enjoyed working with them.

Apr-2020 - May-2021  
Jackson, MS        
Fuse.Cloud (currently hidden from display - using CSS)
Apr-2020 - May-2021  
Jackson, MS        
Director of Sales Engineering (Apr-2020 to Mar-2021)
Director of Strategic Partnerships (Mar-2021 to May-2021)
Sales Engineering:
  • For an outside of Fuse.Cloud Gary Watts startup, I built a complete and seamless Telemedicine deployment kit using CDW, AT&T mobility, and Samsung. Using Samsung tablets and Samsung Knox for remote management and a fully automated ordering/processing/deliver model within cdw.com, this solution is now a defined Telemedicine deployment kit within CDW. For customer billing and service provider payments, I created and hosted an invoicing solution that had no dependence on and no connection with Broadband Voice/Fuse.Cloud. I successfully deployed this Telemedicine solution as a pilot for Lackey Memorial Hospital.
  • For Fuse.Cloud's Managed IT product, I researched cybersecurity solutions to sell to our customers, and successfully selected and added Host-based Intrusion Detection System AV/AM/Email defense to the Fuse.Cloud Managed IT product. After I worked with operations to help building out the cybersecurity stack, I created a Powerpoint presentation to market the Fuse.Cloud Managed IT product.
  • Created a website form for creating Google G-Suite and Microsoft 365 email signatures for internal use and to provide as a software service for customers and resellers
  • Trained all sales staff on TCP/IP fundamentals, IP addressing, Microsoft 365 administration and use, Apple Mac OS X, and general data networking to make sure they knew enough about networking to quote Dedicated Internet Access services
  • Prepared for and passed certification for Cisco Webex Call Center Sales Engineering
  • Found best costs for everything Fuse.Cloud was selling and created website forms for Managed IT Cost Comparison and a Gross Profit calculator for deploying Managed IT models
  • Visited customers for site surveys and also ones Fuse.Cloud was having trouble closing, get them surveyed/signed, and help them get implemented if they were having any trouble
  • Found Fuse.Lit hub potential spots and got approval for installation by building owners, and also created a website form wizard for Fuse.Lit rollouts
  • Developed paperless filing model for Fuse.Cloud customers
  • Found all AT&T ABF serviced businesses and mapped to our existing customer base
  • Produce and report usage for sets of customer CDR's, so not used or rarely used numbers could be dropped
  • Finished all TruMethods MSP training classes
  • Provided WordPress technical assistance for https://fuse.cloud
  • During slow times at the start of the pandemic, I wrote several technical blog articles for Fuse.Cloud's Marketing department
  • Researched Microsoft as a PSTN dial-tone provider, Microsoft Teams Calling, and Direct Routing for businesses, and wrote instructions for how to set up using Fuse.Cloud SIP trunk lines.
  • Wrote reasons customers should use Fuse.Cloud UC-One instead of a Microsoft Teams Direct Routing integration for unified communications, and provided Cisco a detailed wish list of all changes/improvements we'd like made to UC-One.
Strategic Partnerships:
  • Created a web application for marketing new potential partners and importing to Hubspot when they were interested
  • Connected with and partnered with 3 businesses I was asked to see if I could build a partner relationship with
  • Attended INCOMPAS 2020 and worked to partner with all possible member companies
  • Created a potential partner network out of PC Repair businesses in Mississippi

I was a BroadbandVoiceIP/Fuse.Cloud customer from 2006 to 2020 for Internet, Voice, and Managed IT and I always enjoyed working with them. After a year at Fuse.Cloud, I accepted a job offer from Netlink Voice for Director of Solutions Engineering.

Dec-2002 - Apr-2020  
Jackson, MS        
McKesson Medical-Surgical (MCK) (currently hidden from display - using CSS)
Dec-2002 - Apr-2020  
Jackson, MS        
Sr. Director of Software Engineering McKESSON Medical-Surgical (2018-2020)
Director of IT for **Medical Specialties Distributors (MSD) (2016-2018)
Chief Information Officer for *First Choice Medical Supply (2003-2016)
Systems Consulting/Development for *First Choice Medical Supply (2002-2003)
Personnel management and supervision:
  • Hire, lead, supervise, and retain employees
Designed, implemented, and support:
  • All web and web to database development and administration, including fcms.com (OnlineSupplyCenter/OSC e-Commerce system, BudgetMaster customer spend-down control, a HIPAA-compliant operating infrastructure, Sales Quoting and Reporting Tool, Patient Direct home healthcare supply application, and more!)
  • All EDI communications between fcms.com and clearing house providers and back-end EPICOR TURNS servers, with First Choice's sftp/ftps servers, IBM Sterling's VAN, and Kleinschmidt's VAN
  • "... Our web customers click a button and seconds later, their order's pick ticket automatically prints in the warehouse closest to them - 24 x 7!"
  • On-line order tracking interface for UPS, FedEx, SAIA, Con-Way, and most all other LTL carriers.
  • All data networking, including twelve remote networks and some DMZ's: Cisco firewalls, VPN's, routers, switches, and Wi-Fi
  • Disaster Recovery for e-Commerce, ERP, shipping distribution, and VoIP telephone system
  • Power backup solution using a Generac 250kW diesel generator and transfer switch for our main location
  • BJE (BrowseJustExceptions), using dedicated Linux Squid proxy servers and a filter that blocks all access, but what is requested and approved on forms via fcms.com (this did wonders for the health of all Windows-based PC's)
  • LAMPX Secure Hosting Network, based on highly-refined Apache mod_security rules
  • web-based SCAMD malicious emails prevention
  • fcms.com's on-line order tracking interface for ground and LTL carriers
  • First Choice => McKESSON master data exporting and customer migration application (McKDECMA), including scheduled and fully-automated exporting/normalizing/sftp'ing to McKESSON all needed master data sets from our EPICOR ERP and built within fcms.com a LAMP scripting application and API for stepping First Choice customers through their migration to McKESSON.
    (Using Jira and both Scrum and Kanban agile project management frameworks, we successfully finished all 5 phases of this customer base migration to McKesson.)
  • Assisted with the MSD => McKESSON customer migration, creating and providing migration images/content for MSD web sites, and creating and sending 6 MSD customer email campaigns, helping step MSD customers through their migration to McKESSON. I also provided network engineering support for MSD's network infrastructure.
  • Satisfied McKesson's document retention requirements by proving full usability for and created and loaded FCMS's 26 needed document retention data tables to a McKesson Google Cloud MySQL database, being the first McKesson acquisition to successfully complete the delivery of all needed document retention data to McKesson's new Google Cloud environment.
  • Decommissioned all First Choice Medical Supply data/systems
Other internal services I administer and support:
  • EPICOR IBM RISC6000 UNIX ERP - two P5 520's (AIX v5.3), one P7 720 (AIX v7.1), and fully configured and turned up an IBM Cloud LPAR as a mirror of the P7 720
  • UPS/Tandata ConnectShip
  • All telephony equipment and services (First a TOSHIBA CTX-670 and in 2006 to Fuse.Cloud's VoIP NGT/Broadsoft/Cisco network, connecting all 12 of our locations)
  • All security equipment (TYCO/Johnson Controls, including full video surveillance (DVR) and fire protection)
  • All lighting & environment control scheduling (TRANE - outside and inside)
  • Installed and supported Cisco AnyConnect on a Cisco ASA 5508 firewall for remote access to our WAN
  • Redundant Internet-VPN-connected LAN's to Distribution Centers in MS, PA, TX, FL, KS, AZ, KY, OR, and CA
  • A dedicated PostFix on Linux e-Mail server with MailArchiva and Office 365 Exchange On-Line e-Mail
  • Implemented and managed OpenDNS and then Cisco OpenDNS domain name system forward for all computers
  • Implemented and managed Knowbe4 phish testing and training to help prevent employees from clicking on malicious emails
  • Started using Sendgrid n 2009 for weekly, on-demand, and when acquired - customer/vendor migration campaigns to McKESSON for First Choice and MSD
  • All service/trademarking with DAY Law Firm and USPTO
  • Implemented e-Commerce communications with most all major VAN's and clearinghouse providers.
Since the time I built and made live fcms.com, this company's gross revenue experienced phenomenal growth from below $100,000/yr to over $210,000,000/yr. By the 18th month of fcms.com's operation, there were already over 500 live accounts (for companies providing Long Term Care, Home Care, Hospice, and DME) ordering medical supplies and equipment from fcms.com - from all over the USA. When acquired by McKesson, there were 5,000+ live fcms.com accounts.

And with Jumpline, Linode, and Digital Ocean partnerships, allowing us to easily over-spec and virtually re-allocate resources, testing and estimating reports fcms.com would never have needed to be upgraded.

All web deliverables are 100% LAMPX OpenSource and approved as use-compliant by each responsible organization.

*Acquired by Medical Specialties Distributors, LLC on December 07, 2016, and then acquired by McKESSON Medical-Surgical on June 01, 2018.

Jun-2002 - Jun-2003
Jackson, MS        
Central Mississippi Medical Center / HMA (currently hidden from display - using CSS)
*Jun-2002 - Jun-2003
Jackson, MS        
SouthEast Regional Network Administrator for Health Management Associates (HMA)
Information Systems Administrator for Central Mississippi Medical Center (CMMC)
* Agreed to stay with HMA for only 12 months at time of hiring
Personnel management and supervision:
  • Supervise all Network Leads and their employees
  • Direct Report to and first backup for MIS Director
Network administration and security:
  • Responsible for GE PACS networks, including public web and modality connectivity
  • Responsible for design and administration of all data networking, including fifteen remote networks and a DMZ: Cisco PIX Firewalls and VPN's; PIX-to-PIX Internet-based IPSEC VPN tunnels; Cisco/Kentrox CSU/DSU's; Fractional and Full T1's, NMLI, ISDN, Dial; Cisco routers; Cisco, Bay switches; Cisco, Bay, 3COM hubs; proxy services; and fiber backbone
  • Responsible for all hospital network security and access - internal and public
Web, database, and application development:
  • Responsible for all web and web to database development and administration that included creation of new Hospital intranet/extranet sites
  • Ported and Published all Doctor's Privileges from paper and MS-Word to XHTML/CSS and created an Apache-MySQL-PHP-based (AMP) web site running on Mac OS X Server, for all Physician's Privileges services
  • Designed, implemented, and supported:

    - HMA's first HIPAA Certification Testing web site/database used by all hospital staff
    - HMA's first MSDS Control web site/database to meet MSDS guidelines and standards for all applicable products and services
    - https://shrinkdown.com, with AMP. Secured site with OpenSSL and MySQL username/password-based sessions
    - HMA's first web help desk and corporate directory using AMP on Mac OS X Server v10.1
    - HMA's first Physician's Privileges web site and database for nurses to use for finding "who could do what to whom"
File, messaging, print, and availability services:
  • Prepared infrastructure and implemented a co-existing, single domain integration of Netware NDS/Groupwise v5.5 with Windows 2000 AD/Exchange 5.5 SP4 network. Delivered a single point of user adds, deletes, and modifications, including password changes. Protected messaging with Symantec Anti-Virus Gateways. Provided on-call 24x7 support
  • Provided support to 300 user 15 file server network, including NDS and AD maintenance, user/group administration, local and remote connectivity for IPX/SPX and TCP/IP, MCC/BTRIEVE database connectivity/maintenance, NetWare Print Queuing Services, Veritas backups
  • Implemented and provided local administration for Pathways Materiel Management, and reduced steps and work required by working with McKESSON to define and create private Internet-based extranet connectivity between the two companies
  • Was responsible for Disaster Recovery for all aspects of HMA SouthEast regional hospital MIS services and operations
Served as SouthEast Regional Network Administrator for HMA, which included being responsible for the listed duties for seven other hospitals.

Manpower (temporary work)
Apr-2002 - Jun-2002
Jackson, MS        
Manpower (currently hidden from display - using CSS)
Apr-2002 - Jun-2002
Jackson, MS        
Part time technician
Technical work:
  • WLBT television station - cabling connectivity work to/from their satellite dish
  • Manpower - internal technical support
  • International Paper - rolled out new DELL systems and networking for pulp mill plant

As in 1990, I was able to find part time technical work, between jobs.

Sep-1993 - Apr-2002
Jackson, MS        
WORLDCOM (currently hidden from display - using CSS)
Sep-1993 - Apr-2002
Jackson, MS        
Jr Director of *Corporate Intra/Internet Systems (1994-2002)
Head of Corporate Communications (1997-2002)
Head of Corporate IT Technical Services (1995-1997)
Corporate IT Network and Applications Administrator (1994-1995)
Systems Consulting (1993-1994)
Personnel management and supervision:
  • Hire, lead, supervise, and retain employees, including middle management
  • Managed *four sub-departments, totaling 92 employees
  • Direct Report to and first backup for Sr. Director of Corporate Systems
Designed, implemented, and supported:
  • WCOM's first and current Corporate Internet, Intranet, and Extranet web sites (these have won CIO Magazine, Businessweek, Ragan, and Computerworld awards)
  • WCOM's first and current Materials Management infrastructure (Ariba) that communicated with finance (SAP) and HR (PeopleSoft) ERP's and allowed for all financial expenses to be channeled through one system
  • WCOM's first geographical-balancing (Alteon 180e's) for Corporate web sites (this model won us a Smithsonian Natural History award in year 2000)
  • WCOM's first Intrusion Detection network that allowed us to offer reliable extranet connectivity to customers
  • WCOM's first and current HR-based Corporate Directory, which produced one datastore for all HR data
  • WCOM's first and current web interfaces that allowed for the Directory to be utilized as a "One-Stop-Shop" for all employee, management, and HR needs
  • WCOM's first directory services-based File Serving Networks (Novell Netware v4)
  • WCOM's first E-Mail and Groupware system (cc:Mail and Lotus Notes)
  • - second E-Mail and Groupware system (Novell Groupwise)
  • - - third E-Mail and Groupware system (Netscape/iPlanet Messaging Suite)
  • WCOM's first high-speed LANs and Internet connectivity (distributed DHCP, VPN, and PPP dial-up)
  • WCOM's first desktop PC and Netware server hardware/software images, minimizing costs, vendor dependencies, and required support (~17,500 users at 35 sites)
  • www.thebandits.com web site and marketing communications for Mr. Ebbers hockey team
  • Disaster Recovery for all aspects of WorldCom's MIS services and operations - handed off to EDS in year 2000
  • Power backup solutions using mostly Generac diesel generators and transfer switches
  • all Corporate Web Systems (~85,000 users at ~200 facilities)
Streamlined data processing expenditures (saving the company over 74 million dollars from 1994-2002)*

*Minimize expenses, reduce administration, increase security and keep WorldCom as one company, with one face! To do these things, I lead and maintained a strong effort of standardizing pieces of the information infrastructure for all companies we'd "merge with" or acquire. These acquired companies would have their own platforms and development/support staff for these services, and they'd also have their own content - corporate directory entries, email accounts, web content about new products and/or services they brought to WorldCom, human resources and financial histories, etc. They'd also have their own equipment, connectivity, and sometimes even buildings - for running these systems.

I migrated these companies, consolidating and then decommissioning their environments, to use the WorldCom Corporate Intranet, Corporate Internet, pre-sales Customer Extranet, e-Mail, Directory Services, Materiel Management, and HR System.

The 60 acquisitions where I lead these Information Technology migrations included WilTel, IDB WorldCom, WorldCom (the Lotus Notes company), MFS/UUNet, Brooks Fiber, GridNet, SkyTel, CompuServe, AOL Network Services, MCI, etc. This model for working through these acquisitions and successfully migrating all necessary communications resources, produced WorldCom, a Fortune 25 powerhouse that owned and ran over 50% of the Internet.


This Consolidate:Decommission model saved us the majority of these 74 million dollars.

Worked for both MSDEQ and LDDS (WCOM) for the first 6 months, assuring a smooth transition

Oct-1991 - Dec-1994
Jackson, MS        
MSDEQ (Mississippi Department of Environmental Quality) (currently hidden from display - using CSS)
Oct-1991 - Dec-1994
Jackson, MS        
Systems Manager for Office of Pollution Control's Field Services Division
Designed, implemented, and supported:
  • MSDEQ's first Laboratory Information Management System (LabVantage LIMS)
  • MSDEQ's first ARPANet/Internet connectivity (centralized RARP/BOOTP/DHCP and SLIP/PPP dial-up)
  • MSDEQ's first E-Mail and Groupware system (cc:Mail and Lotus Notes)
  • MSDEQ's first LANs and MANs for station-station and building-building connectivity
  • MSDEQ's first File Serving Networks including bindery name services (Novell Netware v2,3,4)
  • all local and remote software and hardware (67 users at 5 sites)
Streamlined the division's data processing expenditures (saving nearly 1 million dollars from 1991-1994)

Hired by JTC's largest customer, MSDEQ, and successfully increased JTC's business and relations within MSDEQ

Oct-1990 - Oct-1991
Jackson, MS        
UNIX/Network/Novell technician
Technical work:
  • UNIX support and shell scripting - mostly SUN Sparcstations
  • Novell Netware installation and support
  • Networking design, implementation, and support
  • Simply Dental implementation and support, using FoxPro for database

Was hired by JTC when training JTC staff when I was employed by Manpower

Manpower (temporary work)
Aug-1990 - Oct-1990
Jackson, MS        
Manpower (currently hidden from display - using CSS)
Aug-1990 - Oct-1990
Jackson, MS        
Part time technician
Technical training instructor, mostly for JTC and MSDEQ:
  • Lotus 1-2-3 and WordPerfect
  • dBase 2
  • Networking

Part time technical work, between jobs.

May-1990 - Aug-1990
Las Vegas, NV        
Nationwide Check Cashing (currently hidden from display - using CSS)
May-1990 - Aug-1990
Jackson, MS        
Vice President
All needed technical work
  • Used and trained employees to use Lotus 1-2-3, WordPerfect, Photoscope, PoS system, etc.
  • dBase 2 administration
  • Networking administration - Arcnet within and between buildings

Working for the owner, John Kitchen, who was like a 2nd father to me

  TECHNICAL SKILLS
Software:  GE PACS, Pathways Materiel Management, Synchronicity, Tivoli Desktop Imaging and Storage Manager, Arcserve, Google web tools/Google Cloud MySQL, Microsoft Office 365 administration, IBM ADSM, Microsoft SMS, Microsoft SQL, Apache, Microsoft IIS, Netscape/iPlanet Enterprise Server, Veritas Net Backup, NetIQ domain management tools and monitoring tools, Optivity, HP Openview, CA Unicenter, DCA Remote LAN Node and PC Anywhere/LAN
Operating Systems:  VMware, Netware, Solaris, HP-UX, AIX, IRIX, BSD, Linux, NextOS, SCO, Mac OS, Mac OS X, DOS, Windows 286/3/NT 4.0/2000/XP/7/8/10, Windows Servers, etc.
Directory Services:  LDAP, Novell, X.500, Microsoft Active Directory, OpenLDAP, UM slapd/slurpd
Messaging and Communications:  EDI file exchange communications (ftp, sftp, ftps); Netscape Messaging Server, Multiplexor; SMTP, POP3, IMAP4; Microsoft Exchange; Lotus Domino/Notes; Novell MHS, GroupWise; cc:Mail; Microsoft Mail; UNIX sendmail; iRedMail/Admin on Ubuntu; VoIP/SIP
Hardware:  Generators and power transfer switches, CISC, RISC Computers; Liebert Cooling and UPS's, Best and APC UPS's; SCSI devices; NFR; scanning/OCR; peripheral device sharing; CAD/CAM software/hardware; advanced memory/interrupt management; printers, plotters, and copiers
Storage:  EMC SAN, IBM SAN, Compaq StorageWorks SAN, AMAZON AWS SFS and Glacier, SYNOLOGY, BackBlaze, Microsoft AZURE storage and VM's
Physical Networking:  SNMP management; building of data cabling; Out Of Band (OOB), ArcNet, Ethernet (10 - 10000 Mb/s), FDDI, and Token-Ring (Type 1 and 3); SUN, Cisco, Bay Networks, Wellfleet, SynOptics, Western Multiplex, paloalto, and NorTel concentrators, repeaters, switches, muxes, firewalls, bridges, brouters, and routers
Modems, CSU/DSU's:  Kentrox, CUBIX, US Robotics Total Control, and all types of stand-alone modems and CSU/DSU's, including cable modems, such as Motorola SB3/4100
Wireless Networking:  Point-Point and Point-MultiPoint bridging of IEEE 802.3; 802.11(FH), 802.11a, and 802.11b broadcasting
Software/Web Development:  W3C standards and initiatives for Web Development, such as HTML/CSS, Bootstrap, XML/cXML, XHTML, ECMAscript, WAI; CAST and The Web Standards Project's BUI efforts; Perl, macro-C coding and frameworks, UNIX shell, some VB and Java scripting
Databases:  MySQL, PostgreSQL, ORACLE, SQL Server, and some others, such as DB2, RBase, etc.
E-mail use training/testing:  Knowbe4 phish testing/training, internally built and managed fcms.com/SCAMD malicious emails prevention, OpenDNS domain name system forward, and Sendgrid email campaigning services
Protocols:  TCP/IP, NetBIOS, IPX/SPX, OOB, WAP, VPN (IPSEC, IKE, L2LTP, Cisco DMVPN)
e-Commerce:  All major VAN's; LIAISON Delta/ECS; IBM Sterling Integrator; internally-built EDI Library; major clearinghouses such as AMAZON storefront, BRIGHTREE, DSSi, Procurement Partners, Home Care Home base; EDI file exchange communications with most supplier-used transaction sets, etc.
Security:  PKI, E-Mail, AV/AM, SSL, PIX, SonicWall, Proofpoint, Checkpoint Firewalls, Rapid7, Veracode, etc.

  ADDITIONAL SKILLS
Recruiting, hiring, training, and retaining employees; On-line Social Networking; NOS, protocol, and workstation migrations; project management (estimating, scheduling, PERT/Gantt charts, Scrum and Kanban agile project management frameworks, etc.); advanced laboratory equipment (physiograph, oscilloscope, centrifuge, DAS16F, SEM, NMR, GC, GC-MS, AA, etc.); President of Harbortowne Property Owners' Association (59 homes, 2004-2014); Board of Director member and over digital media and security cameras for Northbay Property Owners' Association (510 homes, 2017-Current). And I enjoy and have successfully overcome challenges such as: leading technical conversions/moves/consolidations for companies; optimizing internal business work/data flow models to minimize duplicate use-paths and assign source ownership to all available data; create e-Commerce libraries to parse and exchange as many e-Commerce data types (HL7, cXML, api's, text, EDI 5010 spec, etc.) to a single one (such as EDI 4010 spec) and then convert all responses back to the source data type, so the sender never knows of any data parsing/converting; migrating company email and application suites to/from G Suite, Office 365, on-premise Exchange, UNIX Postfix mail, etc.; managing highly technical and project management remote employees, not only in the US, but in Asia, Europe, South America, etc.; building fast and highly versatile open source Bootstrapped/templated/database-driven web models, staying 100% within open-source industry standards.

  EDUCATION
Millsaps College
        Graduated May-1990
Jackson, MS        
B. S. in Pre-Medical/Biology with Technical Sciences Emphasis: 3.64/4.00 QPA

Graduated in May, 1990 with honors, distinction, and the Biology Research Award. Received Ford Foundation and Howard Hughes Medical Institute Pre-Medical teaching/research fellowships for parturition physiology research. Designed, built, digitally interfaced, and implemented physiological testing devices. Gained strong background in laboratory instrument setup and calibration, use of and connectivity for ARPANET/NSFNet, digital file transfer using UUCP over POTS lines, digital and analogue instrument integration/data parsing with microcomputer systems, and writing grant proposals/ justifications. Developed general understanding of UUNET's Usenet and AlterNet, DEC VAX operating environment, including mid-range computer network communications, electronic mail and news, and statistical computing and modeling. Thesis presented and published at MAS and the MCSRS. Member of BBB Biology, AED Pre-Medical, and TNS Natural Science Honoraries. Dean's List, all semesters.

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