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KEVIN CROTHERS
 
crothersk@gmail.com
[LinkedIn Profile
  OBJECTIVE:
I aim to continue leading Information Services/Systems in the product manufacturing and/or distributing industry. I have great passion for building and optimizing electronic communications infrastructures and am skilled at fostering open communications and building cost-efficient, strong team environments.

  INTRODUCTION:
I have thirty years broad-based Information Systems/Technology experience with expertise in many communications and ERP systems. Financial and Human Resources controls have required me to quickly understand problems identified by staff and select appropriate resolution, take calculated risks, build consensus on concepts from key decision-makers, and practice relationship-building and communication skills. This has helped me meet budget goals for balancing Capital and SG&A expense dollars, balance multiple projects with competing priorities, and manage teams in environments of constant change. I have familiarity with most hardware, applications, and operating systems; unquestioned personal integrity; and the ability to handle sensitive/highly confidential issues in a tactful and diplomatic way. These strengths allow me to maintain close communications and working relations with my employees, customers, management, and vendors and always reach low-cost, high-return solutions.

  BIOGRAPHY: [show this section]
Kevin began his Information Technology career in 1987 with 3 years technical research for the Howard Hughes Medical Institute, where he built a computer-based laboratory management environment for parturition physiology research. He networked DOS and Windows286 data-collection clients to a DECVAX minicomputer, which was his data-depository, and then interfaced physiographs, IR spectrophotometers, balances, gas chromatographs, mixers and chillers, thermometers, and variac transformers to the clients. Nearly all testing and data-collection was done, hands-free. He gained experience with data communications, including the use of ARPANET messaging, and the operations and interfacing of laboratory instruments.

With these skills, Kevin spent the next 3 years as Systems Manager for the Field Services Division of the Mississippi Department of Environmental Quality (DEQ) - where he implemented the state's first digital Laboratory Information Management System (LIMS). In doing this, which required not only connecting many different analog and digital laboratory instruments to local computers, but heavy use of both LAN and WAN connectivity, he developed a keen interest in open (TCP/IP) network and applications connectivity.

In late 1993, when the DEQ LIMS was 100% implemented and operational, Kevin was asked to network and automate LDDS Communications into the largest communications company in the world. So, he built a LIMS support and administration team for DEQ and accepted the job with LDDS. LDDS grew quickly, with Kevin leading the information technology and services consolidations/migrations for over 60 acquisitions - including WilTel, IDB WorldCom, MFS/UUNet, Brooks Fiber, GridNet, SkyTel, CompuServe, AOL Network Services, and MCI - that ended up building MCI WorldCom, a Fortune 25 powerhouse that owned and ran over 50% of the Internet. These acquired companies had their own platforms with development/support staff, along with their own content - corporate directory, email accounts, web content about new products and/or services they brought to WorldCom, human resources and financial histories, etc. They'd also have their own equipment, connectivity, and sometimes buildings - for running these systems. Kevin migrated these companies, consolidating and then decommissioning their environments, to use the WorldCom Corporate Intranet, Corporate Internet, pre-sales Customer Extranet, e-Mail, Directory Services, Materiel Management, and HR System. This Consolidate:Decommission model saved WorldCom an estimated 74 million dollars over 8 years. And with Kevin leading and providing corporate communications for all these acquisitions - throughout 47 countries, he developed a number of award winning and globally recognized websites, communications models, and the most heavily used intranet site in the world. From 1999-2001, Kevin was Vinton G. Cerf's MCI-to-WorldCom applications connectivity advisor, and attended Vint's monthly direct-report staff meetings. In April of 2002, an MCI-controlled board asked Bernie Ebbers (the CEO that hired Kevin) to leave the company, and Kevin followed, two hours later.

Kevin then prepared for the CIO position with First Choice Medical Supply™ (First Choice) by contracting with Health Management Associates for 1 year, where he: architected and administered a HIPAA-secure communications infrastructure; was responsible for GE PACS networks, including public web and modality connectivity; designed and administered networking to fifteen HMA sites; ported all doctor's privileges from paper to a database-driven LAMP web site to make HMA's first Physician's Privileges web site for nurses to use for finding "who could do what to whom"; developed and implemented HMA's MSDS Control web site/database; and built and ran https://shrinkdown.com for HMA's and YMCA's very successful public ShrinkDown weight loss events. But, most importantly, Kevin implemented and provided local administration for Pathways Materiel Management (PMM) to define and create private Internet-based extranet connectivity between McKesson and HMA. Deploying PMM allowed Kevin to become familiar with the technical environments of the healthcare industry's two leading suppliers, which would end up being First Choice's biggest sources for new customers - McKesson and Medline.

Kevin started working for First Choice Medical Supply™ in December, 2002, and when he finished his work for HMA, was named CIO in June, 2003. Within his first few months at First Choice, Kevin created and provided First Choice's Online Supply Center (OSC), a dynamic e-commerce environment for the eldercare medical supplies industry and First Choice's gross revenue experienced phenomenal growth. By the 18th month of fcms.com's operation, there were already over 500 live accounts (for companies providing Long Term Care, Home Care, Hospice, and DME) ordering medical supplies and equipment through the OSC, from all over the USA. By 2017, there were over 4,000 live OSC accounts, with placed orders producing 80% of First Choice's gross revenue. These OSC sales, plus other EDI trading partner sales (DSSi, Brightree, Liasion, etc.) totalled over 98% of First Choice's gross revenue (<2% from telephone/FAX). Kevin trademarked FCMS™ as a wholesale distributorship using OSC, an internal shipping distribution system, a UNIX-based ERP server network, and nine strategically placed distribution centers to accept, process, and deliver wholesale medical supply and equipment orders, quickly and efficiently, across the USA. As CIO for First Choice, Kevin also designed, implemented, and supports: all web and web to database development and administration; web-based SCAMD malicious emails prevention environment; fcms.com's on-line order tracking interface for most all ground and LTL carriers; operating infrastructure that connects distribution centers in MS, PA, TX, FL, KS, AZ, KY, OR, and CA using a and Cisco-based physical and Wi-Fi data network; and all EDI communications between fcms.com, clearing house providers, and vendors. And Kevin also customizes and manages: First Choice's back-end IBM RISC 6000 servers, which hosts an EPICOR ERP; UPS/Tandata ConnectShip shipping distribution servers; company wide VoIP Broadsoft-based telephone system; Knowbe4 phishing testing and training for all employees; OpenDNS domain name system forwarding for all computers; Sendgrid email campaigns; all service and trademarking and all other information systems within First Choice. And all Kevin's web deliverables for First Choice are 100% LAMP open source and approved as use-compliant by each responsible organization.

  PREDICTIVE INDEX SURVEY: [show this section]

PI Survey - Kevin A Crothers

Summary of Predictive Index® Results


Name:   Kevin A. Crothers
Survey Date:   September 13, 2002
Report Date:   September 13, 2002


The results of the Predictive Index® survey should always be reviewed by a trained Predictive Index analyst. The PI Reporter® provides you with a brief overview of the results of the Predictive Index® and prompts you to consider many aspects of the results not contained in the overview. If you have not yet attended the Predictive Index® Management Workshop, please consult someone who has attended in order to complete the report.

Kevin is unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, he enjoys working with others and is lively, warm company.

A pleasant and extroverted person, Kevin is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. His congenial personality and friendly, interested attitude make him readily approachable. He gets along easily with a wide variety of people.

His drive is directed at working with and for others. He derives particular satisfaction from doing things for others, for the company, for his management, for the team and for the company's customers. Cooperative and willing, he can be a particularly effective teacher and communicator of the company's policies, programs, and systems.

Working at a faster-than-average pace, he is attentive to details and both quick and accurate in handling them. He is, however, too impatient to enjoy working with details as repetitive routine or as his primary responsibility.

Anxious to be sure that things are done exactly right, Kevin will follow-up carefully and closely if his work requires that he delegate details to others. When it is necessary for him to be critical, he will try to do that in a constructive, supportive manner. His sense of urgency and his sense of duty combine to make him actively concerned about the timeliness, as well as the correctness, of any work for which he is held responsible.

In general, Kevin is a cautious and careful person, respectful of company authority and traditions, a specialist who avoids risk and uncertainty by taking care to do things properly, working within the company's formal organizational structure.

MANAGEMENT STRATEGIES:

To maximize his effectiveness, productivity, and job satisfaction, consider providing Kevin with the following:
  • Clear, specific description of his job, with duties, responsibilities, and organizational relationships clearly defined

  • Opportunities to learn everything he needs to know about his job

  • Management that recognizes him as a valued member of the team and consistently provides him with leadership back-up and expertise as needed

  • General assurance of security, respect, and appreciation of his work

  • Opportunities for interaction with people

Prepared By: op

Copyright ® 1994-1998 by Praendex, Inc. All rights reserved.
  EXPERIENCE:
First Choice Medical Supply
Dec-2002 - Current  
Jackson, MS    
Central Mississippi Medical Center / HMA [show this section]
Jun-2002 - Jun-2003
Jackson, MS    
Central Mississippi Medical Center / HMA (currently hidden from display - using CSS)
Jun-2002 - Jun-2003
Jackson, MS    
Information Systems Administrator
Personnel management and supervision:
  • Supervise all Network Leads and their employees
  • Direct Report to and first backup for MIS Director
Network administration and security:
  • Responsible for GE PACS networks, including public web and modality connectivity
  • Responsible for design and administration of all data networking, including fifteen remote networks and a DMZ: Cisco PIX Firewalls and VPN's; PIX-to-PIX Internet-based IPSEC VPN tunnels; Cisco/Kentrox CSU/DSU's; Fractional and Full T1's, NMLI, ISDN, Dial; Cisco routers; Cisco, Bay switches; Cisco, Bay, 3COM hubs; proxy services; and fiber backbone
  • Responsible for all hospital network security and access - internal and public
Web, database, and application development:
  • Responsible for all web and web to database development and administration that included creation of new Hospital intranet/extranet sites
  • Ported and Published all Doctor's Privileges from paper and MS-Word to XHTML/CSS and created an Apache-MySQL-PHP-based (AMP) web site for all Physician's Privileges services
  • Designed, implemented, and supported:

    - first HIPPA Certification Testing web site/database used by all hospital staff
    - first MSDS Control web site/database to meet MSDS guidelines and standards for all applicable products and services
    - http://shrinkdown.com, with AMP. Secured site with OpenSSL and MySQL username/password-based sessions
    - first web help desk and corporate directory using AMP on Mac OS X Server v10.1
    - first Physician's Privileges web site and database for nurses to use for finding "whom could do what to who"
File, messaging, and print services:
  • Prepared infrastructure and implemented a co-existing, single domain integration of Netware NDS/Groupwise v5.5 with Windows 2000 AD/Exchange 5.5 SP4 network. Delivered a single point of user adds, deletes, and modifications, including password changes. Protected messaging with Symantec Anti-Virus Gateways. Provided on-call 24x7 support
  • Provided support to 300 user 15 file server network, including NDS and AD maintenance, user/group administration, local and remote connectivity for IPX/SPX and TCP/IP, MCC/BTRIEVE database connectivity/maintenance, NetWare Print Queuing Services, Veritas backups
  • Implemented and provided local administration for Pathways Materiel Management, and reduced steps and work required by working with McKesson to define and create private Internet-based extranet connectivity between the two companies
Served as SouthEast Regional Network Administrator for HMA, which included being responsible for the listed duties for seven other hospitals.
WORLDCOM, Inc.
Sep-1993 - Apr-2002
Jackson, MS    
Senior Manager
[Systems Consulting] (1993-1994)
[Dept. Head of *Corporate Intra/Internet Systems] (1994-2002)
[Head of Corporate Communications] (1997-2002)
[Head of Corporate IT Technical Services] (1995-1997)
[Corporate IT Network and Applications Administrator] (1994-1995)
Personnel management and supervision:
  • Hire, lead, supervise, and retain employees, including middle management
  • Managed *four subdepartments, totalling 92 employees
  • Direct Report to and first backup for Sr. Director of Corporate Systems
Designed, implemented, and supported:
  • first and current Corporate Internet, Intranet, and Extranet web sites (these have won CIO Magazine, Businessweek, Ragan, and Computerworld awards)
  • first and current Materials Management infrastructure (Ariba) that communicated with finance (SAP) and HR (PeopleSoft) ERP's and allowed for all financial expenses to be channeled through one system
  • first geographical-balancing (Alteon 180e's) for Corporate web sites (this model won us a Smithsonian Natural History award in year 2000)
  • first Intrusion Detection network that allowed us to offer reliable extranet connectivity to customers
  • first and current HR-based Corporate Directory, which produced one datastore for all HR data
  • first and current web interfaces that allowed for the Directory to be utilized as a "One-Stop-Shop" for all employee, management, and HR needs
  • first directory services-based File Serving Networks (Novell Netware v4)
  • first E-Mail and Groupware system (cc:Mail and Lotus Notes)
  • - second E-Mail and Groupware system (Novell Groupwise)
  • - - third E-Mail and Groupware system (Netscape/iPlanet Messaging Suite)
  • first high-speed LANs and Internet connectivity (distributed DHCP, VPN, and PPP dial-up)
  • first desktop PC and Netware server hardware/software images, minimizing costs, vendor dependencies, and required support (~17,500 users at 35 sites)
  • www.thebandits.com web site and marketing communications for Mr. Ebbers hockey team
  • all Corporate Web Systems (~85,000 users at ~200 facilities)
Streamlined data processing expenditures (saving the company over 74 million dollars from 1994-2002)*

*Minimize expenses, reduce administration, increase security and keep WorldCom as one company, with one face! To do these things, I lead and maintained a strong effort of standardizing pieces of the information infrastructure for all companies we'd "merge with" or acquire. These acquired companies would have their own platforms and development/support staff for these services, and they'd also have their own content - corporate directory entries, email accounts, web content about new products and/or services they brought to WorldCom, human resources and financial histories, etc. They'd also have their own equipment, connectivity, and sometimes even buildings - for running these systems.

I migrated these companies, consolidating and then decommissioning their environments, to use the WorldCom Corporate Intranet, Corporate Internet, pre-sales Customer Extranet, e-Mail, Directory Services, Materiel Management, and HR System.

The 60 acquisitions where I lead these Information Technology migrations included WilTel, IDB WorldCom, WorldCom (the Lotus Notes company), MFS/UUNet, Brooks Fiber, GridNet, SkyTel, CompuServe, AOL Network Services, and MCI. This model for working through these acquisitions and successfully migrating all necessary communications resources, produced MCI WorldCom, a Fortune 25 powerhouse that owned and ran over 50% of the Internet.


This Consolidate:Decommission model saved us the majority of these 74 million dollars.

Mississippi Department of Environmental Quality
Oct-1991 - Dec-1994
Jackson, MS    
Systems Manager for Office of Pollution Control's Field Services Division
Designed, implemented, and supported:
  • first Laboratory Information Management System (LIMS)
  • first Internet connectivity (centralized RARP/BOOTP/DHCP and SLIP/PPP dial-up)
  • first E-Mail and Groupware system (cc:Mail and Lotus Notes)
  • first LANs and MANs for station-station and building-building connectivity
  • first File Serving Networks including bindery name services (Novell Netware v2,3,4)
  • all local and remote software and hardware (67 users at 5 sites)
Streamlined the division's data processing expenditures (saving nearly 1 million dollars from 1992-1994)

  TECHNICAL SKILLS: [show this section]
Software:  GE PACS, Pathways Materiel Management, Synchronicity, Tivoli Desktop Imaging and Storage Manager, Arcserve, IBM ADSM, Microsoft SMS, Microsoft SQL, Apache, Microsoft IIS, Netscape/iPlanet Enterprise Server, Veritas Net Backup, NetIQ domain management tools and monitoring tools, Optivity, HP Openview, CA Unicenter, DCA Remote LAN Node and PC Anywhere/LAN
Operating Systems:  VMware, Netware, Solaris, HP-UX, AIX, IRIX, BSD, Linux, NextOS, SCO, Mac OS, Mac OS X, DOS, Windows 286/3/NT 4.0/2000/XP/7/8/10, Windows Servers, etc.
Directory Services:  LDAP, Novell, X.500, Microsoft Active Directory, OpenLDAP, UM slapd/slurpd
Messaging:  EDI file transfer communications (ftp, sftp, ftps); Netscape Messaging Server, Multiplexor; SMTP, POP3, IMAP4; Microsoft Exchange; Lotus Domino/Notes; Novell MHS, GroupWise; cc:Mail; Microsoft Mail; UNIX sendmail
Hardware:  CISC, RISC Computers; Liebert Cooling and UPS's, Best and APC UPS's; SCSI devices; NFR; scanning/OCR; peripheral device sharing; CAD/CAM software/hardware; advanced memory/interrupt management; printers, plotters, and copiers
Storage:  EMC SAN, IBM SAN, Compaq StorageWorks SAN, AMAZON AWS SFS and Glacier, SYNOLOGY, BackBlaze
Physical Networking:  SNMP management; building of data cabling; Out Of Band (OOB), ArcNet, Ethernet (10 - 10000 Mb/s), FDDI, and Token-Ring (Type 1 and 3); SUN, Cisco, Bay Networks, Western Multiplex, and NorTel concentrators, repeaters, switches, muxes, bridges, brouters, and routers
Modems, CSU/DSU's:  Kentrox, CUBIX, US Robotics Total Control, and all types of stand-alone modems and CSU/DSU's, including cable modems, such as Motorola SB3/4100
Wireless Networking:  Point-Point and Point-MultiPoint bridging of IEEE 802.3; 802.11(FH), 802.11a, and 802.11b broadcasting
Web Development:  W3C standards and initiatives for Web Development, such as HTML/CSS, XML, XHTML, ECMAscript, WAI; CAST and The Web Standards Project's BUI efforts; scripting environments such as Java, PHP, UNIX shell
Databases:  MySQL, PostgreSQL, ORACLE, SQL Server, and some others, such as DB2, RBase, etc.
E-mail use training/testing:  Knowbe4 phish testing/training, internally built and managed fcms.com/SCAMD malicious emails prevention, OpenDNS domain name system forward, and Sendgrid email campaigning services
Protocols:  TCP/IP, NetBIOS, IPX/SPX, OOB, WAP, VPN
e-Commerce:  All major VAN's; LIAISON Delta/ECS; internally-built EDI Library; several major clearinghouses such as AMAZON storefront, BRIGHTREE, DSSi, Home Care Home base, etc.
Security:  PKI, E-Mail Anti-Virus Security, SSL, PIX, SonicWall, and Checkpoint Firewalls

  ADDITIONAL SKILLS:
Recruiting, hiring, training, and retaining employees; Google web tools; On-line Social Networking; NOS, protocol, and workstation migrations; project management (estimating, scheduling, PERT/Gantt charts, etc.); advanced laboratory equipment (physiograph, oscilloscope, centrifuge, DAS16F, SEM, NMR, GC, GC-MS, AA, etc.); President of Harbortowne Property Owners' Association (2004-2014)

  EDUCATION:
Millsaps College
    Graduated May-1990
Jackson, MS    
B. S. in Pre-Medical/Biology with Technical Sciences Emphasis: 3.64/4.00 QPA

Graduated in May, 1990 with honors, distinction, and the Biology Research Award. Received Ford Foundation and Howard Hughes Medical Institute Pre-Medical teaching/research fellowships for parturition physiology research. Designed, built, digitally interfaced, and implemented physiological testing devices. Gained strong background in laboratory instrument calibration, digital and analogue instrument integration/data parsing with microcomputer systems, and writing grant proposals/ justifications. Developed general understanding of DEC VAX operating environment, including mid-range computer network communications, electronic mail and news, and statistical computing and modeling. Thesis presented and published at MAS and the MCSRS. Member of BBB Biology, AED Pre-Medical, and TNS Natural Science Honoraries. Dean's List, all semesters.

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